This is the age of the customer. It's clear that the firms which will succeed and thrive are those which understand the needs of their clients and put their experience at the centre of everything they do. Which is why we surveyed over 800 consumers and asked them what they want from their lawyer.
In Legl's Paper on Trends in Consumer Legal Services we summarise the results of our research and what it means for your practice.
Download Legl's free Report now.
The two key themes which emerged on what clients want are: ease of use and affordability. To find out more about the results of our research and how you can improve your practice, download Legl's free Report.